Avena / Business customers
Thinking about stocking Avena products or discussing a supply project? Explain your business and the products you have in mind. Jude can introduce the enquiry to Avena.
Tell Avena what you would like to stock, where you plan to sell it and approximately how much you need. Its business site asks new wholesale customers to apply for an account, which Avena reviews before confirming the next step.
Ask about the range available to your account, order quantities, pricing and repeat-order arrangements.
Avena also invites dropshipping account applications. Explain your sales channel and ask how ordering, fulfilment, delivery, product information and customer service would work for your business.
Agree who handles each part of the customer experience before offering a product for sale. Account approval and the service terms come from Avena.
Avena’s company information describes own-label and unlabelled supply enquiries. Share the product type, intended use, pack size, approximate quantity and any label or packaging requirements.
Ask which options are currently available and what information or approvals your project requires. An introduction starts the discussion; it does not confirm a manufacturing order.
Prepare once, avoid a long email chain
Give enough detail to understand the opportunity without needing a complete product specification. Approximate quantities are useful when clearly described as estimates.
If you are at the idea stage, say so. If you need an order by a particular date, include that date and the delivery destination.
Jude receives your email and can pass relevant enquiry details to Avena. Avena then confirms whether the proposal fits its services, any account application needed and the information required to take it further.
Keep a written record of agreed products, quantities, prices, delivery and responsibilities. Business purchases and supply agreements are made with Avena.
This opens an email draft. Review it and send it from your email app. How enquiry information is handled.
Go into the detail
Explore a family business connection with a broad range of oils, bath products, soaps and gifts. Start with the product’s intended use and the person you are choosing for.
Read the detailed guide & prepare a brief →